About the Role
The Front Counter role is the friendly face customers see when they first walk into La Ruelle Bakery. This role is responsible for providing great customer service, serving and preparing bakery items, and helping keep the front of the bakery clean, organized, and welcoming.
You’ll work directly with customers throughout the day while helping ensure our baked goods and food are displayed, handled, and served with care.
Key Responsibilities
Customer Service
- Welcome and assist customers in a friendly and welcoming manner
- Answer questions about our baked goods, bread, and other menu items
- Take customer orders and process payments accurately
- Help create a positive and enjoyable experience for everyone visiting the bakery
- Represent La Ruelle Bakery with pride and enthusiasm
Food & Product Preparation
- Serve and package baked goods, bread, and other bakery items
- Prepare food and beverages as required
- Handle products carefully and follow proper food handling procedures
- Help restock displays and ensure products are presented neatly throughout the day
Cleanliness & Organization
- Keep the front counter, displays, seating areas, and other customer-facing spaces clean and organized
- Assist with cleaning dishes, equipment, and work areas as needed
- Following daily and monthly cleaning task lists properly
- Help maintain an efficient and welcoming bakery environment
Collaboration
- Work closely with the bakery team to ensure customers are served efficiently
- Communicate clearly with team members about product availability and customer needs
- Assist with other daily tasks as needed to help the bakery run smoothly
- Follow all food safety and sanitation protocols
Key Skills & Attributes
- Friendly, welcoming, and comfortable interacting with customers
- Strong communication and customer service skills
- Ability to work efficiently in a fast-paced environment
- Reliability and strong attention to detail
- Ability to work independently and as part of a team
- Commitment to cleanliness and food safety standards
- Previous customer service or food service experience is an asset, but not always required
Schedule
This position's shifts usually cover the following times:
- Tuesday to Saturday
- Start times vary between 7:30am - 1:30pm and 11:30am - 5:30pm
- Specific scheduling details will be discussed with successful applicants
Wage
The wage for this position starts at $18.25 - $20 + shared tips. Based on experience.
How to Apply
Interested in joining the La Ruelle Bakery team?
Please bring your resume into the bakery or send your resume and a brief introduction about yourself to justine@laruellebakery.com. Tell us a little about your experience, why you’d like to work with us, and what makes you a great fit for the role.
We look forward to hearing from you!